We are completely pleased with Lawson. From our first call to our paying the bill, every person we talked with or met in person was courteous, knowledgeable, and professional. We feel that Lawson personnel listened to us and provided necessary, easily understood facts so we could make an informed decision. There was no hard-sell, just friendly, knowledgeable, warm-hearted people! We are new to Gainesville and are delighted with this very positive experience. And our house is cool!!